Privacy Policy
Effective Date: May 23, 2026
You trust us to fix your Google Map Pack ranking. We take that responsibility seriously. That trust extends directly to how we handle your personal and business data. We operate in a niche where transparency determines success. Google demands exact NAP consistency to trust a local business. We demand clear data practices to earn your trust.
This page explains exactly what data we collect. It details how we use that information to diagnose ranking drops. It outlines your rights regarding your personal information. Read this policy. Understand our methods. Know your rights.
The Information We Collect
We collect data to do our job. We do not collect data to sell it. We gather information through two distinct channels.
First, we collect the information you provide directly. When you fill out our contact form or request a ranking drop audit, you hand us specific details. You give us your name. You provide your email address. You submit your exact Google Business Profile URL. You share your physical business address and target keywords. We need this exact information to diagnose your ranking drop. We cannot run a proximity analysis or audit your citation consistency without knowing exactly where your business stands.
Second, we collect automated operational data. When you visit Fix My Pack Rank, our servers automatically record standard web traffic metrics. We log your IP address. We record your browser type. We track your referral source. We monitor which specific recovery guides you read. This is standard operational data. Every functional website on the internet collects this baseline information.
How We Use Your Data
We use your data to execute local SEO diagnostics and improve this website. We divide our data usage into three distinct categories.
We use your direct submission data to build your recovery plan. If your ranking crashed overnight, we need your historical data to find the cause. We analyze your review velocity. We check your proximity signals. We compare your current map coordinates against your historical CID link. We use your email address to send you the final diagnostic report. We use your name to address you like a human being.
We use automated data to maintain site security. We monitor IP addresses to block malicious traffic. We track login attempts to prevent unauthorized access to our client portal. We watch for automated bots scraping our local SEO frameworks.
We use analytics to improve content quality. We watch how visitors move through our recovery guides. If users constantly abandon our citation audit tutorial halfway through, we know that page creates friction. We rewrite it. We make the instructions clearer. Your anonymous browsing behavior directly shapes the resources we publish. We track your clicks, we measure your time on page, we analyze your exit points. This data tells us what works and what fails.
Cookies and Tracking Technologies
We use cookies to cut through the noise. Cookies are small text files placed on your device. They help our site remember your preferences and track your session.
We deploy two types of cookies. Session cookies expire the moment you close your browser. They keep you logged in while you navigate between our audit tools. Persistent cookies remain on your device until you delete them. They remember your preferences for your next visit.
We use Google Analytics and Google Search Console. These tools give us high-resolution visibility into site performance. They show us which search queries bring local business owners to our site. They reveal which pages load too slowly. You can disable cookies in your browser settings. Doing so will not break the site. You will still have full access to our local SEO frameworks. Blocking cookies simply blinds us to how you found our website.
Third-Party Data Sharing
We do not sell your data. We do not rent your email address to lead brokers. We despise spam.
We share data only with the essential infrastructure providers that keep this business operational. We share data with our web hosting company. We route emails through a secure email service provider. We process payments through a verified payment gateway. These providers have strict confidentiality agreements. They cannot use your data for their own marketing purposes. They process the data. They secure the data. They leave it alone.
We will disclose your information if required by law. If we receive a valid subpoena, we comply. We do not shield illegal activity.
Data Security
We protect your data with the same intensity we apply to a spam network takedown. We secure our website with standard SSL encryption. We lock down our databases behind strict access controls. Only authorized team members can view your diagnostic reports.
No system is flawless. We build high walls, but digital security requires constant vigilance. We update our software daily. We patch vulnerabilities the moment they become public. If a data breach occurs, we will notify you within 72 hours. We will tell you exactly what data was exposed. We will tell you exactly how we are fixing the problem.
Data Retention
We keep your data only as long as necessary. We do not hoard old files.
We keep your diagnostic requests for 90 days. We hold them just long enough to verify your Map Pack recovery. Then we purge the records. We delete the audit spreadsheets. We wipe the grid tracking reports. If you become a long-term client, we retain your business details for the duration of our working relationship. Once that relationship ends, we archive the essential billing records for tax purposes and delete the rest.
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